# Empire Command: AI CRM and sales forecasting software | EmpireOS > The CRM core of EmpireOS: deals, pipeline, AI sales forecasting with a kept record of every commit, commissions, call recordings and coaching, on one data layer. URL: https://www.empireos-inc.com/product/command Markdown: https://www.empireos-inc.com/product/command.md (every page on this site is served as Markdown the same way: add .md to its address) Updated: 2026-08-28 --- Empire Command # The CRM your forecast actually comes out of. Empire Command is the CRM at the center of EmpireOS: deals, accounts, pipeline, forecasting, commissions, recordings and coaching in one system, on one data layer. Not four systems that disagree with each other on a Monday morning. [Walk the tour](https://www.empireos-inc.com/tour) [Open the live demo](https://app.empireos-inc.com/api/tour/start?chapter=forecast&src=site-command) [Screenshot: The EmpireOS forecast accuracy tab, THE RECEIPT: every closed quarter as a row, with what the team committed, its gut and best-case lanes, what actually closed and the attainment against the call: 92%, 93%, 109% and 108% across the last four quarters.] The number, and the receipt. A forecast is a claim until somebody keeps the score. Every closed quarter stays on the page: what was committed, what the gut and best-case lanes said, what actually closed, and the attainment against the call. The same page carries this quarter's number and which rep signed for which deals. Approvals ## Open the app and the first thing you see is the most valuable thing you could do Most CRMs open on a list and leave the ranking to you. Approvals ranks every open item by the money attached against the minutes it takes, and tells you why each one is there. Every item carries the deal facts, a plain-English reason it surfaced now, and the next step. Nothing leaves the building without a person approving it. - Ranked by revenue at stake against time to clear - A "why now" line on every item, in plain English - Drafts are written for you and filed on the deal, never sent automatically - Two-minute clears filtered into their own view for the gaps between meetings [Screenshot: EmpireOS Approvals: ranked work items each showing deal value, time to clear, a why-now line and a next-step line.] Everything waiting on you, ranked by the money attached against the minutes it takes to clear. [Screenshot: The Approve control on an EmpireOS work item.] Approving files the draft on the deal for a rep to send. Nothing is emailed by anyone but a person. [Screenshot: An EmpireOS deal page with the deal score broken into its contributing factors.] And the deal behind it carries the score, the factors that produced it, and what your own history says. [Screenshot: The EmpireOS daily planner with actions ranked by dollar value.] The same ranking again, laid out as the day. The two never disagree, because it is one rule. Pipeline ## A board where every card already knows whether it is in trouble Drag deals between stages like any board. The difference is what each card carries: momentum, health, field completeness and days in stage, computed rather than typed in by a rep at the end of the month. - Momentum and health scored per deal, with the factors behind the score - Open pipeline and needs-attention totals under the board, always current - A loss reason is required on the way out, so lost deals teach you something - Saved views, filters and bulk actions for running a book rather than a demo [Screenshot: The EmpireOS pipeline board across five stages with a live count on each.] Five stages with a live count on each. Drag a card and everything underneath it moves. [Screenshot: An EmpireOS deal card carrying value, momentum, health and field completeness.] Every card carries value, momentum, health and field completeness, computed rather than typed in. [Screenshot: Open pipeline, needs-attention and lowest-health totals under the EmpireOS board.] Open pipeline, needs attention and lowest health sit under the board and move as it moves. [Screenshot: The EmpireOS forecast page showing the committed number for the quarter.] And what the board says is what the forecast says. One data layer, not two that argue. Accounts ## Run the book, not a list of names Accounts roll up their deals, contacts, pipeline and health in one filterable table. Merge duplicates with a preview of exactly what moves, set hierarchy, and edit inline without opening a record. - Pipeline, deal count, contacts and health per account, side by side - Merge with a preview and a written history on both sides afterwards - Parent and child hierarchy for accounts that are really one customer - Multi-threading visible: who you know inside the account, and who you do not [Screenshot: The EmpireOS accounts table with pipeline, deal counts, contacts and health per account.] Your day ## The plan for today, ordered by what it is worth The daily planner takes the same ranking Approvals uses and lays out the day: what to do first, what is waiting on your approval, what meetings are booked and what commitments come due. - Actions ranked by money against minutes - Approvals gathered in one place rather than scattered through the app - Commitments tracked so "I'll get back to you Thursday" does not evaporate - Quarter coverage against quota on the same screen [Screenshot: The EmpireOS daily planner showing ranked actions with dollar values, items awaiting approval, meetings and commitments.] Commissions ## What the rep has earned, in the system that holds the deals Plans, quotas, attainment and per-deal commission impact, visible to the rep on the deal rather than in a spreadsheet they see once a month. Earned and pending sit beside deals closed and average commission, and the team leaderboard is built from the same arithmetic rather than a second copy of it. - Earned, pending, deals closed and average commission on one screen - Per-deal commission impact shown on the deal, before it closes - Plans, quotas and attainment kept where the number is calculated - A team leaderboard that reconciles with what each rep sees [Screenshot: The EmpireOS commissions page: total earned, total pending, deals closed and average commission for the signed-in rep, above a team leaderboard of seven reps ranked by total commission, each row also showing that rep's deals closed.] The whole platform ## More than forty screens. One record. Seven modules in the product's own navigation, 46 screens, counted from the navigation at build time. This site shows the surfaces that decide it, and shows them well. The rest is deliberately inside the product rather than documented here: open the trial or the live demo and it is all there, on one data layer, at one price. ### [Approvals](https://www.empireos-inc.com/tour#step-1) Your front door. Everything the AI wants to do that needs a person, ranked by money against minutes. - Ranked by money against minutes - Money, risk and two-minute lenses - Signals - Focus Mode - Every decision recorded - 3 more inside ### [Empire Command](https://www.empireos-inc.com/product/command) The CRM the forecast comes out of. - Deals and the pipeline board - Accounts and contacts - Forecast and its receipts - Commissions - Recordings and coaching - Board deck - Your Day - Automations ### [Empire Agent](https://www.empireos-inc.com/product/agent) Inbound and outbound conversations that qualify, and hand you the good ones. - Conversations over chat, voice and email - Scored leads with the reasoning - Demos booked - Outbound - 3 more inside ### [Deal Intelligence](https://www.empireos-inc.com/product/intelligence) What the system knows about one deal, and why. - Deal score with its factors - MEDDICC and the buying committee - The deal journey - Pre-call brief ### [Swarm Intelligence](https://www.empireos-inc.com/product/swarm) What your own closed deals prove about how you win. - Findings with effect size and sample size - The Flywheel ### [Analytics](https://www.empireos-inc.com/product/command) Every number drills through to the deals behind it. - Revenue - Pipeline - Team - Dashboards you build - Reports you describe - 5 more inside ### [Ask Empire](https://www.empireos-inc.com/tour#step-8) Plain-language questions about your own pipeline, answered from the history. - Ask anything about the pipeline - A library the answers draw on ### Empire Launch Campaigns, run from inside the product. - Inside the trial ### Empire Content The content library, on the same record as the deals. ### Empire Enablement Battlecards, collateral, playbooks, a deal desk, training and the knowledge library, inside the same system rather than beside it. ### Implementation Customer onboarding as projects, from templates. - Inside the trial ### [Governance and setup](https://www.empireos-inc.com/faq#what-does-it-connect-to) Who sees what, which fields exist, how the pipeline is shaped, and what connects. - Roles and permissions - Fields and the field library - Pipeline stages - Commission plans - Integrations - MCP and API keys - Data migration - 8 more inside 24 more surfaces are inside the product and not documented on this site. Every one of them is on the trial and in the live demo. [Start free trial](https://www.empireos-inc.com/signup) [See it live](https://app.empireos-inc.com/api/tour/start?chapter=morning&src=site-platform-map) The proof ## Watch a morning get cleared. Three items from the real Approvals flow, ranked by the money at stake against the minutes to clear. Approve one yourself, or edit it. Approvals · this morning 3 waiting · $131,000 at stake Northwind Logistics $48,000 Proposal 2 min to clear Why now. On Tuesday's call the champion said they can sign by the 28th. The close date on the deal still says October 15. Proposed. Move close date Oct 15 → Sep 28 Evidence. We can sign by the 28th if legal has the paper this week. Call · Sep 12 · 14:32 Approved by Sarah Chen · 09:14 · close date updated on the deal · recorded Harbor Financial $62,000 Negotiation 1 min to clear Why now. Priya Sharma is the only engaged contact and has not replied in 19 days. The deal is in commit. Proposed. Send the drafted follow-up: a short note on the security review, offering Thursday Evidence. Send me the security summary and I will get you a slot with Dana. Email · Aug 27 · last reply Approved by Sarah Chen · 09:15 · draft filed for Marcus to send; only a person sends · recorded Meridian Health $21,000 Discovery 1 min to clear Why now. A name that decides was mentioned on Thursday's call and is not on the buying committee. Proposed. Add to the buying committee: Dana Whitfield, CFO, economic buyer Evidence. Dana signs off on anything over forty. Call · Sep 11 · 10:07 Approved by Sarah Chen · 09:16 · buying committee updated, economic buyer set · recorded Queue clear. 3 decisions in about four minutes, every one on the record: who, when, what the AI proposed, what the person did. A scripted replay of the real Approvals flow on sample deals: ranked by revenue at stake against minutes to clear, each item carrying why now, the proposed change and the evidence it rests on. Approve it yourself, or edit it. [The live one is on the tour.](https://www.empireos-inc.com/tour#step-1) ## See it running before you decide The guided tour walks the whole of Command with real screens and the reasoning shown on each one. The live demo lets you drive the same thing yourself. [Walk the tour](https://www.empireos-inc.com/tour) [Talk to us](https://www.empireos-inc.com/talk) Related reading: [The B2B buyer experience nobody owns](https://www.empireos-inc.com/learn/b2b-buyer-experience) · [How to run a pipeline review that is not theater](https://www.empireos-inc.com/learn/how-to-run-a-pipeline-review) · [AI sales forecasting software](https://www.empireos-inc.com/ai-sales-forecasting-software) · [A CRM that updates itself](https://www.empireos-inc.com/crm-that-updates-itself) · [Why sales forecasts are wrong by Thursday](https://www.empireos-inc.com/learn/why-sales-forecasts-are-wrong-by-thursday) --- The whole site as one file: https://www.empireos-inc.com/llms-full.txt · The facts as data: https://www.empireos-inc.com/empireos.json