Empire Command

The CRM your forecast
actually comes out of.

Empire Command is the CRM at the center of EmpireOS: deals, accounts, pipeline, forecasting, commissions, recordings and coaching in one system, on one data layer. Not four systems that disagree with each other on a Monday morning.

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The EmpireOS forecast accuracy tab, THE RECEIPT: every closed quarter as a row, with what the team committed, its gut and best-case lanes, what actually closed and the attainment against the call: 92%, 93%, 109% and 108% across the last four quarters.

The number, and the receipt. A forecast is a claim until somebody keeps the score. Every closed quarter stays on the page: what was committed, what the gut and best-case lanes said, what actually closed, and the attainment against the call. The same page carries this quarter's number and which rep signed for which deals.

Approvals

Open the app and the first thing you see is the most valuable thing you could do

Most CRMs open on a list and leave the ranking to you. Approvals ranks every open item by the money attached against the minutes it takes, and tells you why each one is there.

Every item carries the deal facts, a plain-English reason it surfaced now, and the next step. Nothing leaves the building without a person approving it.

  • Ranked by revenue at stake against time to clear
  • A "why now" line on every item, in plain English
  • Drafts are written for you and filed on the deal, never sent automatically
  • Two-minute clears filtered into their own view for the gaps between meetings

Everything waiting on you, ranked by the money attached against the minutes it takes to clear.

Pipeline

A board where every card already knows whether it is in trouble

Drag deals between stages like any board. The difference is what each card carries: momentum, health, field completeness and days in stage, computed rather than typed in by a rep at the end of the month.

  • Momentum and health scored per deal, with the factors behind the score
  • Open pipeline and needs-attention totals under the board, always current
  • A loss reason is required on the way out, so lost deals teach you something
  • Saved views, filters and bulk actions for running a book rather than a demo

Five stages with a live count on each. Drag a card and everything underneath it moves.

Accounts

Run the book, not a list of names

Accounts roll up their deals, contacts, pipeline and health in one filterable table. Merge duplicates with a preview of exactly what moves, set hierarchy, and edit inline without opening a record.

  • Pipeline, deal count, contacts and health per account, side by side
  • Merge with a preview and a written history on both sides afterwards
  • Parent and child hierarchy for accounts that are really one customer
  • Multi-threading visible: who you know inside the account, and who you do not
The EmpireOS accounts table with pipeline, deal counts, contacts and health per account.
Your day

The plan for today, ordered by what it is worth

The daily planner takes the same ranking Approvals uses and lays out the day: what to do first, what is waiting on your approval, what meetings are booked and what commitments come due.

  • Actions ranked by money against minutes
  • Approvals gathered in one place rather than scattered through the app
  • Commitments tracked so "I'll get back to you Thursday" does not evaporate
  • Quarter coverage against quota on the same screen
The EmpireOS daily planner showing ranked actions with dollar values, items awaiting approval, meetings and commitments.
Commissions

What the rep has earned, in the system that holds the deals

Plans, quotas, attainment and per-deal commission impact, visible to the rep on the deal rather than in a spreadsheet they see once a month. Earned and pending sit beside deals closed and average commission, and the team leaderboard is built from the same arithmetic rather than a second copy of it.

  • Earned, pending, deals closed and average commission on one screen
  • Per-deal commission impact shown on the deal, before it closes
  • Plans, quotas and attainment kept where the number is calculated
  • A team leaderboard that reconciles with what each rep sees
The EmpireOS commissions page: total earned, total pending, deals closed and average commission for the signed-in rep, above a team leaderboard of seven reps ranked by total commission, each row also showing that rep's deals closed.
The whole platform

More than forty screens. One record.

Seven modules in the product's own navigation, 46 screens, counted from the navigation at build time. This site shows the surfaces that decide it, and shows them well. The rest is deliberately inside the product rather than documented here: open the trial or the live demo and it is all there, on one data layer, at one price.

  • Approvals

    Your front door. Everything the AI wants to do that needs a person, ranked by money against minutes.

    • Ranked by money against minutes
    • Money, risk and two-minute lenses
    • Signals
    • Focus Mode
    • Every decision recorded
    • 3 more inside

  • Empire Command

    The CRM the forecast comes out of.

    • Deals and the pipeline board
    • Accounts and contacts
    • Forecast and its receipts
    • Commissions
    • Recordings and coaching
    • Board deck
    • Your Day
    • Automations

  • Empire Agent

    Inbound and outbound conversations that qualify, and hand you the good ones.

    • Conversations over chat, voice and email
    • Scored leads with the reasoning
    • Demos booked
    • Outbound
    • 3 more inside

  • Deal Intelligence

    What the system knows about one deal, and why.

    • Deal score with its factors
    • MEDDICC and the buying committee
    • The deal journey
    • Pre-call brief

  • Swarm Intelligence

    What your own closed deals prove about how you win.

    • Findings with effect size and sample size
    • The Flywheel

  • Analytics

    Every number drills through to the deals behind it.

    • Revenue
    • Pipeline
    • Team
    • Dashboards you build
    • Reports you describe
    • 5 more inside

  • Ask Empire

    Plain-language questions about your own pipeline, answered from the history.

    • Ask anything about the pipeline
    • A library the answers draw on

  • Empire Launch

    Campaigns, run from inside the product.

    • Inside the trial

  • Empire Content

    The content library, on the same record as the deals.

  • Empire Enablement

    Battlecards, collateral, playbooks, a deal desk, training and the knowledge library, inside the same system rather than beside it.

  • Implementation

    Customer onboarding as projects, from templates.

    • Inside the trial

  • Governance and setup

    Who sees what, which fields exist, how the pipeline is shaped, and what connects.

    • Roles and permissions
    • Fields and the field library
    • Pipeline stages
    • Commission plans
    • Integrations
    • MCP and API keys
    • Data migration
    • 8 more inside

24 more surfaces are inside the product and not documented on this site. Every one of them is on the trial and in the live demo.

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The proof

Watch a morning get cleared.

Three items from the real Approvals flow, ranked by the money at stake against the minutes to clear. Approve one yourself, or edit it.

Approvals · this morning 3 waiting · $131,000 at stake
  1. Northwind Logistics $48,000 Proposal 2 min to clear

    Why now. On Tuesday's call the champion said they can sign by the 28th. The close date on the deal still says October 15.

    Proposed. Move close date Oct 15 Sep 28

    Evidence. We can sign by the 28th if legal has the paper this week. Call · Sep 12 · 14:32

    Approved by Sarah Chen · 09:14 · close date updated on the deal · recorded

  2. Harbor Financial $62,000 Negotiation 1 min to clear

    Why now. Priya Sharma is the only engaged contact and has not replied in 19 days. The deal is in commit.

    Proposed. Send the drafted follow-up: a short note on the security review, offering Thursday

    Evidence. Send me the security summary and I will get you a slot with Dana. Email · Aug 27 · last reply

    Approved by Sarah Chen · 09:15 · draft filed for Marcus to send; only a person sends · recorded

  3. Meridian Health $21,000 Discovery 1 min to clear

    Why now. A name that decides was mentioned on Thursday's call and is not on the buying committee.

    Proposed. Add to the buying committee: Dana Whitfield, CFO, economic buyer

    Evidence. Dana signs off on anything over forty. Call · Sep 11 · 10:07

    Approved by Sarah Chen · 09:16 · buying committee updated, economic buyer set · recorded

A scripted replay of the real Approvals flow on sample deals: ranked by revenue at stake against minutes to clear, each item carrying why now, the proposed change and the evidence it rests on. Approve it yourself, or edit it. The live one is on the tour.

See it running before you decide

The guided tour walks the whole of Command with real screens and the reasoning shown on each one. The live demo lets you drive the same thing yourself.

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Related reading: The B2B buyer experience nobody owns · How to run a pipeline review that is not theater · AI sales forecasting software · A CRM that updates itself · Why sales forecasts are wrong by Thursday

About EmpireOS

EmpireOS is the revenue system that updates itself: your pipeline, your forecast and your follow-ups kept current from the conversations your team is already having. It is an AI revenue operating system for mid-market B2B sales teams: sales forecasting, conversation intelligence, an AI sales agent (Empire Agent), deal intelligence, win/loss patterns read from your own closed deals (Swarm Intelligence) and the record they all sit on, in one system instead of separate tools that bill separately and do not share what they learn. It works alongside the CRM you already have. $129 per user per month, every module and every AI feature included. A seven-day free trial with no card required. Nothing reaches a customer without a person approving it, and the approval is recorded.

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